Shipping Policy

How Yukiwari Craft LLC packs and delivers orders, and what to expect once the store opens.

Last updated: October 6, 2026

Nothing ships yet

This store is in a pre-order period, so no order has shipped and none will until the store opens. The information below describes how we intend to ship, so you can decide with your eyes open. We will confirm the details on your order before charging you.

Where we ship from

Orders ship from the United States. We ship from inside the United States, so there is no border and no customs step between us and you.

Processing time

Once the store is open, we aim to pack and hand your order to the carrier within 1-2 business days of accepting it. Orders placed at a weekend or on a US public holiday begin processing on the next business day. Because our kits are stock items rather than made to order, this is a packing window, not a manufacturing one.

Delivery time

Estimated delivery time: to be confirmed at launch.

Cost

Shipping is not included in the product price. The exact cost depends on where you are and what you order, and it is calculated and shown at checkout before you pay. We do not add a separate handling fee on top.

International orders

We do not ship outside the United States at launch. If that changes we will say so here and on the product pages before you order.

Tracking

When your order is dispatched we email you a tracking number. If tracking has not updated for several days, that usually means the parcel is between carrier hubs rather than lost — but email us and we will chase it with the carrier on your behalf.

If a parcel is lost or arrives damaged

Email support@yukiwaricraft.com with your order number and, for damage, a photograph of the parcel and its contents. We will sort it out with the carrier and get a replacement or a refund to you. See our Refund Policy.

Address accuracy

Please check your delivery address before you confirm an order. If you spot a mistake, email us straight away — we can change an address until the parcel is handed to the carrier. A parcel returned to us as undeliverable is refunded minus the outbound shipping cost.

Contact

Questions about this policy can be sent to support@yukiwaricraft.com, or by post to Yukiwari Craft LLC, 510 Sickles Ct., Richmond, TX 77469, United States. You can also call +1 (945) 279-4700.