Privacy Policy
This Privacy Policy explains what information Yukiwari Craft collects when you visit yukiwaricraft.com, why we collect it, and what we do with it. It applies to this website and to any order you place with us.
Last updated: October 6, 2026
Who we are
This site is operated by Yukiwari Craft LLC, a limited liability company registered in the State of Texas, United States, with its principal place of business at 510 Sickles Ct, Richmond, TX 77469. For the purposes of applicable data protection law, Yukiwari Craft LLC is the data controller for the personal information described below. You can reach us at support@yukiwaricraft.com.
What we collect
- Information you give us. When you email us we receive your email address and whatever you choose to write. When you place a pre-order we ask for your email address, and when a store order is placed we ask for the name, shipping address, email address and order details needed to fulfil it.
- Payment information. We do not receive or store your full card number. Payments are handled by our payment processor, which receives your payment details directly and returns only a confirmation and the last four digits of the card.
- Information collected automatically. Our hosting provider records standard technical information such as the requested page, the time of the request and an abbreviated IP address. We use this only to serve the site reliably and to protect it from abuse.
During the pre-order period
This site is currently in a pre-order period. Prices are shown for information and nothing is charged while the store is closed. If you give us your email address during this period we keep it only to tell you when the store opens. You can ask us to delete it at any time.
Cookies and tracking
This site does not set advertising cookies and does not run third-party advertising or cross-site tracking scripts. We do not sell or share your personal information with advertising networks. If we introduce analytics or advertising tools in the future, this policy will be updated before they are used.
How we use your information
- to answer your questions and provide customer support;
- to process, pack and ship orders you place, and to send order and shipping confirmations;
- to meet our legal, tax and accounting obligations;
- to keep the site secure and working correctly.
Who we share it with
We share personal information only with service providers who help us run the business, and only as far as they need it: our payment processor, our shipping and logistics partners (who need the delivery name and address), and our email and hosting providers. We do not sell personal information. We may disclose information where we are legally required to do so.
How long we keep it
Order and tax records are kept for as long as we are required to keep them under United States tax and accounting rules. Emails you send us are kept for as long as needed to deal with your enquiry. Pre-order email addresses are deleted on request or once the store has opened and the notification has been sent.
Your rights
Depending on where you live, you may have the right to ask us for a copy of the personal information we hold about you, to have it corrected or deleted, to object to or restrict certain processing, and to receive it in a portable form. To make a request, email support@yukiwaricraft.com and we will respond within the time required by applicable law. If you are in the European Economic Area or the United Kingdom you also have the right to complain to your local supervisory authority.
Children
Our kits are designed for ages 14 and up and our website is not directed at younger children. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
International visitors
We are based in the United States and the information described above is processed in the United States. Where we transfer personal information from outside the United States, we take steps to ensure it receives an adequate level of protection.
Changes to this policy
If we change this policy we will update the date at the top of this page. Material changes will be highlighted on the site.
Contact us
Questions about this Privacy Policy, or about the personal information we hold, can be sent to support@yukiwaricraft.com, or by post to Yukiwari Craft LLC, 510 Sickles Ct, Richmond, TX 77469, United States.