About Yukiwari Craft
We sell laser-cut wooden 3D puzzles and mechanical model kits, direct, from the United States.
Who we are
Yukiwari Craft LLC is a Texas limited liability company registered in Texas. Yukiwari Craft is our trading name; the legal entity behind every order is Yukiwari Craft LLC.
We are a small direct seller rather than a marketplace. We stock a short catalogue on purpose: it is easier to tell you honestly what a kit is like when we are not listing hundreds of them.
What we will not do
- We will not describe a kit in language that implies we have built it if we have not.
- We will not publish a build time, a piece count or a difficulty rating we have not verified.
- We will not list a kit without stating whether it needs glue.
- We will not hide the fact that the store is new. It is.
What every listing tells you
- Whether the kit is glue-free or glue-required.
- That an illustrated English assembly guide is included.
- That a spare parts sheet ships in the box.
- The recommended age (14+ across the range).
If a listing does not tell you something you need to know, tell us and we will add it. That is a real offer, not a formality — the catalogue is small enough that we can act on it.
Why everything is a pre-order
Nothing on this site can be bought yet. Prices are shown so you can decide with your eyes open, but no payment is taken and nothing ships until the store opens. We are finishing packaging and photography first, and we would rather say that plainly than take money for something we cannot send.
When the store opens we email everyone who asked to be told. If you have given us your address and want it removed in the meantime, write to us and it is gone — no order, no obligation.
Orders, shipping and returns
Once the store is open, orders ship from the United States, typically within 1-2 business days of being accepted. The full detail is in our Shipping Policy, and returns are covered by our Refund Policy (30 days on an unbuilt kit).
Getting in touch
Email support@yukiwaricraft.com and a person reads it. Our AI front desk answers 24/7. For anything that needs a reply, please use email. Our telephone number and postal address are on the contact page.
Questions about this policy can be sent to support@yukiwaricraft.com, or by post to Yukiwari Craft LLC, 510 Sickles Ct., Richmond, TX 77469, United States. You can also call +1 (945) 279-4700.